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How Labels Can Improve Patient Satisfaction

Patient experience and satisfaction have become integral measures for value-based care. Not surprisingly, patient communication is one of the key drivers to improving the patient experience. What’s more, effective patient communication comes in many different forms. One-to-one conversations with patients and interactions with the clinical staff are crucial. But, so are the written and visual communications that occur on the go. In fact, when used strategically, labels can elevate communication among caregivers and improve patient satisfaction and care.[...]
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